It depends – but why – and on what?

Currently I find myself in various roles. At times as Scrum Coach, as trainer, as sales guy. When interacting with companies in the IT domain, at times, I have the impression that stuff like “best practices”, recipes, and clear guidelines are necessary to convince managers – or at least provide them some sort of certainty.

My usual answer to questions like “how would you do X?” is mostly “sorry, it depends.” Most of these times I find myself giving a weak answer. At a recent interaction with a psychologist, I was able to see a pitfall in the questioning rather than my answer. Let me elaborate on that.

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